Your use of information or booking of accommodation on this website is conditional upon your acceptance of these terms and conditions, without modification. The terms, conditions and notices set out hereunder constitute the agreement between you, the user of this site, and Travel can be Green.

1) The Travel can be Green website is operated by Travel can be Green, a UK-registered company (see bottom of page for details). Travel can be Green is not a travel agent or tour operator. Travel can be Green is a facilitator of accommodation bookings which acts as an agent to a number of accommodation providers. When you make a booking through Travel can be Green you will be forming a contractual agreement with the accommodation provider you have selected, not with Travel can be Green. Travel can be Green has no responsibility or liability to you in respect of the terms of that contract.

2) To make a reservation you will be asked to select your accommodation and dates, give your personal and credit card details and confirm your request / booking – you will be informed at time of booking whether you are making a request or a booking. In some instances Travel can be Green hold an inventory of stock on the system – in this case you make a booking live on the system. In other cases, Travel can be Green will request accommodation from the supplier on your behalf. In this instance you will be contacted within 48 hours to inform you if your requested accommodation is available. If it is available, you will be given the option to continue with the booking.

Your reservation will become confirmed once your personal details and credit card details have been received by Travel can be Green, you have received an on-line confirmation of your reservation (using the email address you provided during the booking process) and you have paid any required deposits (as many eco-accommodations are small, not all can accept deposits by credit card. In some instances you may be asked to pay a deposit by paypal, bank transfer or other methods). Any payments due from you, including deposit, cancellation fees and any other services you agree with the accommodation provider, will be collected directly by the accommodation provider concerned (except in a small number of instances where Travel can be Green collects a deposit by Paypal on behalf of the accommodation supplier, due to the supplier’s inability to take credit card payments in this way). Please be advised that some accommodation providers make a surcharge of approximately 3.5% to accept credit card payments.

3) The remainder of the quoted price, after any deposit paid, should be paid directly to the accommodation supplier in-country (or prior to arrival in some instances, stated in hotel details and on your booking confirmation). Quotations provided through Travel can be Green apply solely to accommodation, and any extras such as meals or transfers explicitly described as included in the accommodation details for each individual supplier. It is your responsibility to pay in full for any additional ancillary services provided by the hotel, and for any taxes levied on top of the accommodation costs described.

4) It is recommended that you re-confirm your booking directly with the accommodation provider prior to arrival.

5) Travel can be Green reserves the right to cancel your booking within 48 hours of confirmation.

6) If you do not receive a booking confirmation email, it is your responsibility to inform Travel can be Green by sending an email to info@travelcanbegreen.com

7) When you book accommodation through Travel can be Green, you are entering into a legally binding agreement with the accommodation provider. As such, all bookings are subject to the booking conditions of the relevant accommodation provider. You are responsible for checking these conditions with your accommodation provider. We recommend that you ensure these conditions are to your satisfaction. If you need to cancel or amend a confirmed booking you must do this directly with the accommodation provider – Travel can be Green is not responsible for amending or cancelling your booking. Cancellation / amendment charges may be payable to the accommodation provider or part or all of any deposit paid may be retained. This will depend on the individual supplier’s cancellation policy. Travel can be Green does not accept responsibility for any cancellations or amendments to bookings made by the customer, Travel can be Green or the accommodation provider, or caused by natural events or any other reason, or for any losses made or expenses incurred. It is strongly advised that you take out an appropriate insurance policy to cover you during your time away from home.

8) When confirming a reservation it is your responsibility to inform the accommodation provider of any condition of any member of your party which could require special provisions to be made. In the event that the accommodation is not suitable for your purpose, Travel can be Green will not be liable to you.

9) Travel can be Green endeavours to ensure that the information published on this site is accurate and up-to-date and checked with the accommodation providers. However, when using this website you acknowledge that Travel can be Green can not guarantee the information to be error free, and cannot be held responsible for any omissions, changes or errors that may have occurred.

10) Publication of an accommodation on Travel can be Green should not be seen as a recommendation of the accommodation although a reasonable effort is made to ensure that the accommodations featured are of a reasonable standard. Nor can the publication of an accommodation on Travel can be Green be viewed as a guarantee that the accommodation complies with any specific standards, guidelines or opinions of eco-tourism, although accommodations are selected on the basis of their individual policies, which are outlined in the accommodation details.

11) If during the course of your stay at your accommodation you have any reason for complaint or dissatisfaction you should contact the hotel/villa manager or trip supplier in order that remedial action may be taken.

12) If you have any complaints with regards to the Travel can be Green website or the service you receive from Travel can be Green, please contact us on contact@theorganichome.com and we will endeavour to respond to your complaint within 7 working days.

13) All credit card details which you provide via Travel can be Green will be processed on a secure server using 128-bit SSL technology. Only Travel can be Green and your accommodation provider can access this encrypted information through a secure password system. By completing the booking process you are authorizing the accommodation provider to take payment from your credit card for any deposit described to you at time of booking, although in some instances deposits must be paid by other methods. You are also agreeing to the accommodation provider’s cancellation policies, which could also result in payment being taken from your credit card. Once your booking has expired i.e. you have completed your stay in the accommodation you selected, your credit card details will be erased from the system.

14) Your personal details will only be used by Travel can be Green for the following purposes:
a) To enable Travel can be Green to provide the services to you as described in these terms and conditions
b) To provide the accommodation provider with the details needed to confirm the booking
c) To send you marketing information by email, but only if you have ticked the opt-in box to confirm you wish to receive such information.
All information is held in accordance with the Data Protection Act and other relevant legislation within England and Wales. Please also refer to our Privacy & Security policy.

15) By using Travel can be Green, the website and any services you confirm that you are aged 18 or over and that you have read and understood this and agree to be bound by this user agreement incorporating our terms and conditions. Where you are using the website or entering into an agreement on behalf of an organisation you confirm that you have the legal right to do so.

16) Whilst Travel can be Green will use their reasonable endeavours to supply the services and the website by ensuring that the website containing the services is available on the internet, Travel can be Green shall not be responsible for any failure to provide the website or any services or any unavailability. The website is available on an “as is” and “when available” basis.

17) Travel can be Green cannot guarantee that the website and services will be uninterrupted, secure or error-free.

18) In addition Travel can be Green make no warranty against electronic virus, worms or any other defect or problems which may occur in respect of any viewing or use of the website and/or services. Travel can be Green will not be responsible for any loss or damage whatsoever resulting from a failure to provide or where a virus or defect occurs as a result of any e-mail or document sent to you or uploaded, downloaded or viewed.

19) In addition to all the other clauses contained herein, you agree that you will solely be responsible for your use of the website and any services provided to you and that you will not abuse either the website or the services, that you will use the service legally and only for the purposes that it is intended to be used for.

20) Where links to 3rd party sites are found on the Travel can be Green website, this in no way implies that Travel can be Green endorses these websites or has any responsibility for their content.

21) This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google”). Google Analytics uses “cookies”, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

22) The copyright on all materials on this website, including accommodation information, text, images, logos and design features, is owned by Travel can be Green. As a visitor to this site you may copy material for your own private or domestic purposes, but copying or use for any commercial or business use is strictly prohibited.

23) This agreement shall be interpreted, construed and enforced in accordance with English law and shall be subject to the exclusive jurisdiction of the English Courts.

24) Each clause or any part at all of this agreement is to be regarded as independent of the others. This means that should any clause or any part at all of this agreement be found to be unenforceable or invalid it will not affect the enforceability or validity of the rest of this agreement.